CUSTOMER SUPPORT CONSULTANT
Company: Reynolds & Reynolds Inc
Location: College Station
Posted on: October 15, 2024
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Job Description:
As a Customer Support Consultant, you will assist our customers
by phone and email to troubleshoot issues and gather information to
learn more about their needs and expectations. You will work to
explain possible solutions, confirm issue resolution and ensure
clients feel supported in using Reynolds and Reynolds products and
services. We have several entry-level positions for those who enjoy
problem solving, critical thinking, and working with others on a
daily basis. Training is provided and you will have the ability to
learn more about our industry and gain certifications on many of
the products and services we provide to
dealerships.Requirements:Bachelor's degree, preferredExceptional
written and verbal communication skillsHigh attention to
detailStrong customer service skillsBenefits: Our associates
receive medical, dental, vision, and life insurance. We also offer
company contributions to your HSA, 6% match on 401 (k), and a
work/life balance with paid time off. At our College Station
facility, you can take advantage of our great training programs and
facility amenities, including an onsite dining facility offering
complimentary breakfast and lunch, a fitness center, and an onsite
medical center. We also offer a wide variety of sports and social
leagues to participate in after work, along with volunteering
initiatives through our Associate Foundation.What We Do At Reynolds
Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading
provider of car dealership software, services, and forms to help
dealerships deliver better results and transform the customer
experience. Reynolds and Reynolds is headquartered in Dayton, Ohio,
with major U.S. operations in Houston and College Station, Texas,
Celina, Ohio, and Tampa, Florida, as well as operations in Canada,
in the U.K., and Europe. With products in over 70% of U.S.
dealerships, Reynolds features the industry's only Retail
Management System. If you've ever purchased a vehicle at a
dealership, there's a good chance we had a hand in that
transaction. Reynolds and Reynolds promotes a healthy lifestyle by
providing a non-smoking environment.Reynolds and Reynolds is an
equal opportunity employer. Reynolds and Reynolds encourages
applicants of all ages and experience to apply, as we do not
discriminate on the basis of age.
Keywords: Reynolds & Reynolds Inc, Bryan , CUSTOMER SUPPORT CONSULTANT, Professions , College Station, Texas
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